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Navigating AI at Schibsted Marketplaces

Meet Andy Rhodes, a Senior Learning Business Partner at Schibsted Marketplaces, who has played a key role in bringing AI into our everyday work.

Andy works in Schibsted Marketplaces’ ‘Learning Lab,’ an internal hub dedicated to enhancing learning and development across the company. Over the past year, Andy has been deeply involved in a key initiative called ‘AI as an Assistant.’ This project, which began with the rollout of ChatGPT Enterprise throughout the company, aims to use AI to increase productivity. “Our aim with this project was to help employees get the most out of this new AI tool, making it a practical, everyday tool that boosts productivity,” explains Andy. His role in this initiative ranges from initial needs analysis to the deployment of training modules designed to empower employees across various departments.

Making AI accessible
This initiative emphasizes user experience and practicality, ensuring that AI tools are accessible and beneficial to all employees. Andy highlights the user-centric approach: “We’ve designed the training to place employees at the centre, helping them see AI as an accessible resource for enhancing their daily work.” This approach has significantly lowered the barriers to AI adoption within the company.

Under Andy’s guidance, Schibsted Marketplaces is not only introducing employees to AI but also integrating it into their skill sets. “We’re not just teaching how to use AI; we’re integrating it into how we think and solve problems at Schibsted Marketplaces,” he states. This educational strategy includes workshops, hands-on sessions and a series of digital content designed to make new technologies approachable and relevant.

Preparing for what’s next
Through the ‘AI as an Assistant’ project and broader educational initiatives, Andy and the ‘AI as an Assistant’-team are playing a crucial role in shaping how Schibsted Marketplaces leverages AI for business enhancement and employee development. “Our work with AI is just one part of how we’re preparing for the future—ensuring that our team is not just ready but also excited about what’s next,” Andy concludes.