All posts by

Christian Aglen


The five Whys – how to solve problems by identifying the root cause

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The art and science of asking questions is the source of all knowledge. This simple, yet profound quote from the late American novelist Thomas Berger illustrates the power of questions – questions can make the invisible visible and the unknown known. Just as a coin has two sides, questions and

Servant leadership — Why and how your leader should work for you

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Historically, effective leadership has been characterized by a command-and-control approach to managing teams and solving problems; power, direction and autonomy was primarily reserved for higher ranks in the organization. Subordinates were encouraged to find a box to sit in and only influence the aspects of the process or company they